dj77's Privacy Policy
Learn how your personal information is collected, used, and kept secure — with complete transparency.
Introduction & Purpose of This Policy
dj77 is a trusted online gaming and betting platform committed to providing a safe and enjoyable experience for players in Bangladesh. This privacy policy will clearly inform you — our user — under what circumstances dj77 collects your personal information, how it is stored, for what purposes it is used, and what measures are taken to protect your information.
By using our website and services, you consent to the terms described in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].
What Information We Collect
dj77 only collects information that is necessary to provide our services, ensure security, and improve the user experience. The types of information we collect are described below:
2.1 Registration & Identity Information
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
2.2 Financial Transaction Information
- Payment method details (bKash, Nagad, Rocket, Upay)
- Mobile wallet number (for transaction verification)
- Deposit and withdrawal amounts and history
2.3 Technical & Automated Information
- IP address and device type
- Browser type and version
- Cookies and session data
- Site access time, page view history, and click patterns
- Referral source (where you came from before visiting our site)
2.4 Gaming Activity Information
- Betting history and game logs
- Bonus claim and usage history
- VIP level and points information
How Your Information Is Used
dj77 uses the information collected from you for the following purposes:
- Account creation, identity verification, and secure login
- Processing deposits, withdrawals, and financial transactions
- Providing customer service and responding to support requests
- Protecting platform security and preventing fraudulent activity
- Providing a personalized gaming experience and relevant promotional offers
- Monitoring usage patterns to ensure responsible gaming
- Age verification — ensuring services are provided only to those aged 21 and above
- Improving service quality and diagnosing technical issues
- Complying with applicable legal obligations
Sharing Information with Third Parties
In limited and specific circumstances, dj77 may share your information with the following parties:
4.1 Service Provider Partners
With payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game platform providers — only the minimum information necessary for them to perform their work. These partners are bound by confidentiality agreements.
4.2 Legal Obligations
If providing information becomes legally required as part of a court order, government authority request, or legal process, dj77 may supply information in accordance with applicable law.
4.3 Fraud & Security
Information may be shared with security agencies where necessary to prevent fraudulent activity, money laundering, or cybercrime.
4.4 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the relevant parties — however, the terms of this policy will continue to apply.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the dj77 website. Cookies are small data files stored on your device that improve your browsing experience.
5.1 Types of Cookies We Use
- Essential cookies: Required for login sessions and security verification.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Help us understand which parts of the site are used most.
- Performance cookies: Used for page loading speed and diagnosing technical issues.
5.2 Cookie Controls
You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some site features to not work properly.
Data Security Measures
dj77 has implemented industry-standard technical and administrative measures to protect your personal and financial information:
- SSL encryption: All data transmission on the site is protected by SSL encryption technology.
- Encrypted passwords: User passwords are never stored in plain text — advanced hashing algorithms are used.
- Secure payments: All financial transactions are completed through secure payment gateways.
- Access controls: Only authorized personnel can access specific data.
- Regular audits: Security measures are regularly reviewed and updated.
- Data center security: Our servers are operated in secure data centers.
Data Retention Period
dj77 retains your personal information only for as long as necessary or as required by legal obligations.
- Active account data: For the entire duration the account remains active.
- After account closure: For a specified period in accordance with legal and regulatory requirements.
- Transaction records: For the period required under financial regulations.
- Marketing data: Deleted as soon as you withdraw your consent.
- Technical logs: Automatically deleted after a set period of time.
Your Rights
As a dj77 user, you have the following rights over your own information:
8.1 Right to Access
You can find out at any time what information we hold about you and for what purpose.
8.2 Right to Correction
If any of your stored information is incorrect, you can request that it be corrected.
8.3 Right to Deletion
In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
8.4 Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time.
8.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected]. Our 24/7 live chat and email support team will assist you in both Bengali and English.
Protection of Minors' Information
dj77 strictly refrains from providing services to anyone under 21 years of age. We do not knowingly collect or process any information from minors. If we have reason to believe that a minor has created an account, that account will be suspended immediately and all associated information will be deleted.
If parents or guardians suspect that their child or minor is using our platform, please contact [email protected] immediately.
Third-Party Links & Services
The dj77 platform may contain links or references to third-party services. This privacy policy applies only to dj77's own services. Third-party websites or services are responsible for their own privacy policies. We recommend that you read the privacy policy of any third-party service before using it.
Policy Changes & Updates
dj77 reserves the right to review and update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address or announce it clearly on the platform.
Continuing to use the service after an update will be taken as your agreement to the terms of the new policy. We therefore encourage you to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the dj77 support team:
- Email: [email protected]
- Live chat: Available 24/7 on the platform
- Language: Support is available in Bengali and English